How can we re-invent our profession so as to be happier in our jobs? This interesting question was the subject of the first Update Session in the #ESADEguests series held on the 10th of November. David Tomás, CEO of Cyberclick (a Spanish company that received the 2014 Best Place to Work award) and author of the book La empresa más feliz del mundo [The Happiest Company in The World] revealed the keys to developing an outstanding corporate culture.
Tomás believes that the best way to be happy at work involves developing an outstanding corporate culture. Design of the corporate culture is important but so is ensuring that new recruits fit in with the company’s values.
David Tomás illustrated his argument with 12+1 keys for developing an outstanding corporate culture:
2. Values. These should not merely be listed, rather they should help us take decisions.
3. Recruit top-quality staff. It is important to ensure the company is staffed by top professionals whose values are aligned with those of the firm.
4. Selection process. David Tomás noted that the key lies in detecting the patterns that lead to the professional success of those whom the company recruits.
5. Spend more time on the selection process. The whole team needs to be involved to ensure that the right person is chosen for the job.
6. Call referees. This is another way to check that the right person is chosen for the post.
7. Sell. It is important to convey the company’s values to someone joining the firm.
8. Review. The speaker explained that his company holds a meeting with the individual after three weeks in the job to check whether his or her values are fully aligned with the firm’s business culture.
9. If you believe you are in the wrong place. Companies in Grupo Cyberclick offers two months’ salary to those who feel the post is not for them so that they can look for a new job.
10. Three drivers of happiness in one’s job. These are: having freedom to take decisions; feeling that one is continually improving; finding purpose in what one does. Tomás noted that these principles are based on the book Drive by Daniel Pink.
11. Always learning. It is important not to get stuck in a rut and to feel that one is making progress in the company.
12. Open Book Management. The company must be open and give its staff full information on how the business is doing.